Careers

Technical Support Specialist

How would you like to help build and enhance a software for companies such as Major League Baseball, CBC, NBC Universal, National Networks in Europe, or French speaking RDS and TVA?

Become an integral part of a growing organization that values your opinions, ideas, and encourages career development. As a Software Developer, you will work with a dynamic team to strengthen the VimBiz solution, as well as suggesting and making design improvements to the software solution.

We offer exciting opportunities in a pleasant, down-to-earth work environment at our new state-of-the-art office building in downtown Dieppe. Employees are compensated with competitive salaries and additional benefits such as parking, health benefits and RRSP matching.

We are looking for career professionals with a penchant for technology and an eagerness to create efficient algorithms, produce clean code, integrate third-party programs systems, and identify areas of improvement based on user feedback.

Our team
Our dynamic Software Development Team is based out of our Dieppe office, while also working with our new hybrid model (combination of home and office – the applicant must reside in the greater Moncton area or be willing to relocate). We develop innovative information management software for business and logistics workflows for the media industry in multiple languages and on multiple continents.

Our core values are:

• We enjoy: We like what we do, and we have fun doing it.
• We serve: We build relationships with leading broadcasting companies including National Broadcasters. They trust us to build a product that will make their jobs easier.
• We are result driven: We get “sh-tuff” done. We focus on speed and accuracy in responding to our customers' requests and we provide value by helping them with their challenges.
• We collaborate: We celebrate communication, idea sharing, and teamwork. We use Microsoft Teams for internal team communication and customer video calls, and we often travel to interact with our customers in person.
• We guide: We analyze software workflows and functionalities and suggest operational improvements to best tailor our clients' practices.

Our customers
Vimsoft customers are National TV Networks, Specialty Networks, Mobile Production, and Media Conglomerates in ten countries and in multiple languages. They broadcast a variety of programs, such as national and local news, sports events, talk shows, music programs, movies, other entertainment, and advertisements. Our software manages much of the human resources and equipment logistics planning for these organizations. We evolve based on an iterative and incremental process. We are agile.

Summary:
The Technical Support Specialist is responsible for interacting with and supporting Vimsoft staff to identify and resolve technical issues related to the internal and hosted systems. They will assist with the monitoring of active alerts and events as they are received. They will also be required to assist with new system deployments and system upgrades.

Primary Responsibilities:

• Troubleshoot complex and/or time-sensitive issues on a variety of IT systems (desktops, servers, backup, networks, cloud systems, SaaS, LoB applications).
• Daily monitoring of network health checks.
• Assist with the deployment process for software enhancements or patches to our customers.
• Ability to communicate clearly and write concise documentation.
• Ability to complete tasks with a high degree of diligence and attention to detail.
• Ability to prioritize and handle multiple competing tasks.
• Create and maintain technical documentation.

Minimum Qualifications:

• 2+ years of work experience in a technical support role working.
• Post-secondary education in information systems/Computer Science/IT, or equivalent combinations of education and experience may be considered.

Bonus Qualifications:

• Multilingual (English, French, Spanish, etc.)
• Certifications:
  • Azure Solutions Architect Expert
  • Azure Administrator Associate
  • Azure Security Engineer Associate
  • Identity and Access Administrator Associate
  • Microsoft 365 Administrator
  • Microsoft 365 Certified: Administrator Expert
  • Security Operations Analyst Associate
  • Cisco CCNA certification
  • Network+
• System Administration Experience:
  • Microsoft Azure
  • Microsoft Windows Server Administration
  • Linux System Administration
  • Microsoft SQL Server Administration
  • Microsoft Office 365
  • Network Administration
• Programming:
  • Microsoft PowerShell
  • Microsoft .NET (VB.NET or C#)
  • Relational databases and database programming languages (T-SQL)

If you want to enhance your career by working for a growing, locally owned company, please send your resume to:
Nicolas LeBlanc
Controller, Vimsoft Inc.

Software Developer

How would you like to help build and enhance a software for companies such as Major League Baseball, CBC, NBC Universal, National Networks in Europe, or French speaking RDS and TVA?

Become an integral part of a growing organization that values your opinions, ideas, and encourages career development. As a Software Developer, you will work with a dynamic team to strengthen the VimBiz solution, as well as suggesting and making design improvements to the software solution.

We offer exciting opportunities in a pleasant, down-to-earth work environment at our new state-of-the-art office building in downtown Dieppe. Employees are compensated with competitive salaries and additional benefits such as parking, health benefits and RRSP matching.

We are looking for career professionals with a penchant for technology and an eagerness to create efficient algorithms, produce clean code, integrate third-party programs systems, and identify areas of improvement based on user feedback.

Our team
Our dynamic Software Development Team is based out of our Dieppe office, while also working with our new hybrid model (combination of home and office – the applicant must reside in the greater Moncton area or be willing to relocate). We develop innovative information management software for business and logistics workflows for the media industry in multiple languages and on multiple continents.

Our core values are:

We enjoy: We like what we do, and we have fun doing it.

We serve: We build relationships with leading broadcasting companies including National Broadcasters. They trust us to build a product that will make their jobs easier.

We are result driven: We get “sh-tuff” done. We focus on speed and accuracy in responding to our customers' requests and we provide value by helping them with their challenges.

We collaborate: We celebrate communication, idea sharing, and teamwork. We use Microsoft Teams for internal team communication and customer video calls, and we often travel to interact with our customers in person.

We guide: We analyze software workflows and functionalities and suggest operational improvements to best tailor our clients' practices.

Our customers
Vimsoft customers are National TV Networks, Specialty Networks, Mobile Production, and Media Conglomerates in ten countries and in multiple languages. They broadcast a variety of programs, such as national and local news, sports events, talk shows, music programs, movies, other entertainment, and advertisements. Our software manages much of the human resources and equipment logistics planning for these organizations. We evolve based on an iterative and incremental process. We are agile.

Summary:
The Software Developer is responsible for assisting with development projects, continuing existing development efforts, and maintaining high standards of development methodologies and processes, while ensuring excellent product quality and services.

Primary Responsibilities:

Develop and enhance VimBiz, Vimsoft’s flagship product, which is a suite of Rich, Web and Mobile applications developed using Microsoft .NET and Microsoft SQL Server technologies.

Work with a team to develop and create simple processes to resolve complex business requirements and to create automation tools to further reduce the user’s workload.

Create complex functions, stored procedures, triggers, and scripts to support application development.

Develop techniques to increase performance information processing and accelerate complex queries.

Minimum Qualifications:

Post-secondary education in Computer Science/IT, or equivalent job experience.

Minimum 3 years’ experience as Software Developer.

Good knowledge of relational databases and database programming languages (T-SQL).

Bonus Qualifications:

Programming experience using Microsoft Visual Studio .NET.

Experience developing, deploying, or managing applications on Microsoft Azure or other Cloud platforms.

Skills and experience with technologies such as Web Services, Web Applications, and Xamarin.

Understanding of business workflows and processes in the media and broadcasting industry.

Experience working in enterprise software development and client implementation.

Knowledge of Crystal Reports and/or Microsoft Reporting Services.

Experience with system integration and interfacing with other applications.

Multilingual (English, French, Spanish, etc.).

If you want to enhance your career by working for a growing, locally owned company, please send your resume to:
Nicolas LeBlanc
Controller, Vimsoft Inc.