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Email Configuration Settings - 920

Topics

Change My Settings

Employee Settings

Setting	Title	Description
183	Receive Service Request Owner when Performing Action	TRUE – The Service Request owner will receive an email, even if they are creating the action.
353	Send Publishing Notification	TRUE – Users will be prompted with options to send an email, no email, SMS, and note. FALSE – Users will not be prompted, and publishing will occur with no warning.

Setting

Title

Description

183

Receive Service Request Owner when Performing Action

TRUE – The Service Request owner will receive an email, even if they are creating the action.

353

Send Publishing Notification

TRUE – Users will be prompted with options to send an email, no email, SMS, and note.

FALSE – Users will not be prompted, and publishing will occur with no warning.

Manage Centers

Discrepancies

Setting	Title	Description
204	Attach PDF to Discrepancy Emails	TRUE – A PDF copy of the Discrepancy report will be attached to all emails.

Scheduling

Setting	Title	Description
311	Allow Resource Request Scheduling Conflicts	TRUE – When changing the Start Date on an approved Resource Request, scheduling conflicts can be created. FALSE – When changing the Start Date on an approved Resource Request, scheduling conflicts cannot be created. Either option will result in an email detailing the list of conflicts.

Setting

Title

Description

311

Allow Resource Request Scheduling Conflicts

TRUE – When changing the Start Date on an approved Resource Request, scheduling conflicts can be created.

FALSE – When changing the Start Date on an approved Resource Request, scheduling conflicts cannot be created.

Either option will result in an email detailing the list of conflicts.

Service

Setting	Title	Description
191	Show Prompt to Send Email when Solving Service Request	TRUE – Displays a prompt to determine if an email will be sent to the selected Center.

Other

Setting	Title	Description
194	Use Application Name as Email FROM Address	TRUE – The email address entered in setting 195 will be used for all Center emails.
195	Center Email Address	The email address to be used as the “From” address for all Center fields.

General Settings

Assets

Setting	Title	Description
47	Email Addresses to Notify for Asset Moves	Email address of the employee(s) who will be notified of an asset move. Note: Emails are separated with a comma or semicolon.
58	Asset Move Email Text	Email text for the final email sent during the Asset Move workflow.
64	Send Email after Asset Move Authorization	TRUE – Sends an email after an Asset Move is authorized.

Setting

Title

Description

Email Addresses to Notify for Asset Moves

Email address of the employee(s) who will be notified of an asset move.

Note: Emails are separated with a comma or semicolon.

Asset Move Email Text

Email text for the final email sent during the Asset Move workflow.

Send Email after Asset Move Authorization

TRUE – Sends an email after an Asset Move is authorized.

Discrepancies

Setting	Title	Description
128	Send Email on Edit	TRUE – An email will be sent when a Discrepancy is edited or saved.

Other

Setting	Title	Description
116	Verification Email Notification Distribution List	Email addresses of employees who will be notified when verification fails. Note: Setting 118 must be true and email notifications must be enabled.
243	Email Encoding	The type of encoding used when sending emails from VimBiz. Possible values: · Ascii, Unicode · BigEndianUnicode · UTF7 · UTF8 (Default value) · UTF 32
302	VimBiz Mail – Auto-Create an Employee when it doesn’t Exist	TRUE – A new email address and Service Request will be created when an email is sent to the VimBizMail service from an email address not found in VimBiz. FALSE – A new Employee and Service Request will not be created.
321	Number of Days before Mobile Notifications are Skipped	The number of days mobile notifications are read until they are marked as skipped. This setting is designed to prevent mobile devices from becoming overburdened with notifications.
335	VimBiz Email Address	The email address to be used as the “From” address when no other “From” address is detected.

Purchasing

Setting	Title	Description
13	Send Email after Purchase Order Authorization	TRUE – An email will be sent to the listed email addresses in Setting 14 after a Purchase Order is set to authorized.
14	Email Addresses for Authorized Purchase Orders	The email addresses that will receive an email notification when a Purchase Order is set to Authorized. Setting 13 (Send Email after Purchase Order Authorization) must be TRUE.
30	Send Product Request Email	TRUE – An email will be sent when products are requested, even if the Product Level Authorization is disabled.
35	Show Email Hyperlinks	TRUE – VimBiz email notifications will contain hyperlinks.

Rentals

Setting	Title	Description
95	Enable Rental Emails	TRUE – Rental emails will be sent.

Scheduling

Setting	Title	Description
101	Publish Employee Schedule Email attachments	To enable an email notification, enter one of the following: HTML – The email will include an HTML version of the published schedule. PDF – The email will include an attached PDF file of the published schedule report. Leaving the setting blank or entering a value other than “HTML” or “PDF” will result in no published schedule being emailed.

Setting

Title

Description

101

Publish Employee Schedule Email attachments

To enable an email notification, enter one of the following:

HTML – The email will include an HTML version of the published schedule.

PDF – The email will include an attached PDF file of the published schedule report.

Leaving the setting blank or entering a value other than “HTML” or “PDF” will result in no published schedule being emailed.

Service

Setting	Title	Description
10	Send Shift Email Notification	TRUE – An Email notification will be sent when a Shift is set to Complete status.
11	Send Shift Log Email Notification	TRUE – An Email notification will be sent after each new Shift Log.
72	External System Email Address	Sets the email address to monitor Service Requests created via an email generated from an external system.

Timecards

Setting	Title	Description
97	Enables Timecard PDF/Email Generation	TRUE – Enables Timecard PDF email generation on submit.
98	Timecard Authorization Email Notification for Level 1 or Level 2.	Sets the email address to send an authorized notification for the Timecard week.

VimDev

Setting	Title	Description
21	Test Mode	TRUE – Sets VimBiz to Test Mode, marking all emails sent as TEST ONLY.
22	Send Diagnostic Information by Email	TRUE – An email will be automatically sent to Vimsoft containing diagnostic information when VimBiz detects that an error has occurred.
23	Send Diagnostic Information To	Email addresses that will receive the diagnostic information. Setting 22 (Send Diagnostic Information by Email) must be TRUE.
24	Send Record Information with Diagnostic Information	TRUE – The current record information will be sent along with additional diagnostic information. Setting 22 (Send Diagnostic Information by Email) must be TRUE.
49	Use VimMail to send All VimBiz Emails	TRUE – The VimMail service will be responsible for sending all emails from VimBiz. FALSE – Each computer running VimBiz will be responsible for sending their own emails.