VimBiz Privacy Policy

Last Updated: August 11, 2026

Vimsoft Inc. ("Vimsoft", "we", "us", or "our") respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you:

Visit our websites, including vimbiz.com;
Request information, demonstrations, or support;
Create an account for our products and services;
Use VimBiz or any other software, services, applications, or platforms operated by Vimsoft (collectively, the "Services");
Communicate with us as a customer, prospect, partner, supplier, or website visitor.
Name
Business email address
Phone number
Company name
Job title
Billing and account information
Support requests and communications
Information submitted through contact forms, registrations, surveys, or demo requests
Employee information
Scheduling and workforce management information
Time and attendance records
Leave and absence information
Operational and business records
Documents, notes, attachments, and communications
Other information entered by authorized users
IP address
Browser type
Device information
Operating system
Usage and performance information
Log and diagnostic information
Referring website information
Dates and times of access
Provide, operate, maintain, and support our Services
Create and manage user accounts
Process subscriptions and payments
Respond to inquiries and support requests
Deliver product updates and service communications
Improve the functionality, security, and performance of our Services
Detect, prevent, and investigate fraud, abuse, security incidents, or unlawful activity
Comply with legal obligations
Protect our rights, customers, users, and Services
Enforce our agreements and policies
Performance of a contract;
Compliance with legal obligations;
Legitimate business interests;
Consent, where required by law.
The customer acts as the data controller or equivalent legal role.
Vimsoft acts as a data processor or service provider.
Cloud hosting providers
Payment processors
Customer support and communications providers
Security and monitoring providers
Analytics providers
Professional advisors, auditors, and insurers
Regulatory authorities, law enforcement agencies, or courts where legally required
Successors in connection with a merger, acquisition, reorganization, or sale of assets
Enable website functionality;
Remember user preferences;
Maintain secure sessions;
Analyze website traffic and usage patterns;
Improve user experience and Service performance.
Access personal information;
Correct inaccurate information;
Request deletion of personal information;
Restrict or object to certain processing activities;
Request portability of personal information;
Withdraw consent where processing is based on consent;
Lodge a complaint with an applicable privacy regulator.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

Customer Data

When customers use our Services, they may upload, create, manage, store, or otherwise process information within the platform ("Customer Data").

Depending on the Service and how it is used, Customer Data may include:

Customers are responsible for ensuring they have the legal right to provide Customer Data to Vimsoft.

Information Collected Automatically

When you use our websites or Services, we may automatically collect:

Together with related technical, diagnostic, and performance information generated through operation of the Service, this information is also referred to as "Service Data" in our Terms and Conditions.

How We Use Information

We may use personal information to:

We may also use aggregated or anonymized information that does not identify any individual for analytics, reporting, research, product development, and business planning purposes.

Legal Basis for Processing

Where required by applicable privacy laws, we process personal information on one or more of the following legal grounds:

Customer Data and Processing Roles

In many cases, Vimsoft processes Customer Data on behalf of customers.

In such cases:

We process Customer Data only as necessary to provide and support the Services, maintain security, comply with legal obligations, and fulfill contractual commitments.

Where applicable, Vimsoft's Data Processing Agreement (DPA) forms part of the contractual relationship between Vimsoft and its customers.

Sharing of Information

We do not sell personal information.

We may share information with:

All third-party service providers are required to protect information and may only use it for authorized purposes.

International Data Transfers

Vimsoft operates from Canada and may use service providers located in Canada, the United States, the European Economic Area, and other jurisdictions.

As a result, personal information may be transferred to and processed in countries other than the country where it was originally collected.

Where required, we implement appropriate safeguards to protect personal information transferred across borders.

Data Hosting

Our Services are hosted using trusted cloud service providers, including Microsoft Azure.

Data may be stored in the geographic region selected by the customer where such options are available and supported by the applicable Service.

Cookies and Similar Technologies

We use cookies and similar technologies to:

We may also use analytics services, including Google Analytics and Google reCAPTCHA, to better understand the use of our websites and Services.

You may control cookies through your browser settings, although disabling certain cookies may impact functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Retention periods for Customer Data may be further described in customer agreements, Terms and Conditions, or applicable service documentation.

Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information and Customer Data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

To exercise these rights, please contact us using the information provided in this Privacy Policy.

Children's Privacy

Our websites and Services are intended for business and professional use and are not directed toward children.

We do not knowingly collect personal information from children under the age required by applicable law.

Marketing Communications

We may send you promotional or marketing communications about our products and services where permitted by applicable law. You may opt out at any time by using the unsubscribe link in our emails or by contacting us using the information in this Privacy Policy. Opting out of marketing communications does not affect service-related or transactional communications necessary to operate your account.

Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page and indicated by the revised "Last Updated" date.

Where required by law, we will provide additional notice of material changes.

Contact Information

Vimsoft Inc.
50 Rue du Marché
Dieppe, New Brunswick E1A 1M1
Canada
support@vimbiz.com